Position Summary

The Receptionist & Business Services Assistant serves as the first point of contact for clients while also supporting the firm’s administrative, financial, and office operations functions. This role ensures a welcoming client experience and assists with accounts receivable support and day-to-day office logistics.

‍

Core Responsibilities

Client Experience & Front Desk

• Answer and direct incoming phone calls
• Greet and welcome clients and guests in a professional, warm manner
• Schedule client meetings and manage calendar coordination
• Process, scan, and electronically file legal documents
• File and organize client documents
• Process and distribute incoming mail

Business Services & Financial Support

• Assist with accounts receivable follow-up calls
• Process client payments accurately and securely
• Support A/R administrative tasks and payment tracking
• Maintain confidentiality of financial information

Office Operations & Administrative Support

• Assist with general administrative tasks as needed
• Support building operations and office organization
• Monitor and maintain office inventory and supplies

Education & Experience

Required:

• High school diploma or equivalent

Preferred:

• Experience in a professional office environment
• Prior customer service or front desk experience
• Basic familiarity with billing systems or payment processing

Success in This Role Looks Like:

• Clients feel welcomed and cared for from the moment they call or walk in
• Payments are processed accurately and professionally
• A/R follow-up is consistent and respectful
• The office runs smoothly and is well-organized

‍

‍

How to Apply:
Please submit your resume, cover letter, two writing samples and references to Lesa Moore at LMoore@Dillman-Owen.com.

‍

We look forward to hearing from you!

Firm Overview:

‍
Dillman & Owen Estate and Elder Law is a growing and dynamic law firm dedicated to serving the legal, financial, and care needs of aging individuals and their families. We specialize in elder law, estate planning, guardianship, probate, real estate and litigation. Our firm is seeking a motivated Litigation Associate with 3+ years of experience who is eager to develop their litigation skills while working on contested guardianship, probate, and related litigation matters.

Job Responsibilities:

• Conduct legal research and apply relevant information to cases.
• Independently manage workload and active client cases with sound judgment.
• Communicate effectively with clients, court personnel, and opposing counsel.
• Represent clients in guardianship, probate, and other litigation matters.
• Draft pleadings, motions, discovery requests, and other legal documents.
• Participate in depositions, mediations, and court hearings.
• Assist in trial preparation and trial proceedings.
• Engage in client education and community outreach programs as needed.
• Maintain case organization and ensure compliance with court deadlines.
• Work collaboratively with attorneys and support staff to efficiently manage cases.

‍

Required Skills & Qualifications:

• 3+ years of litigation experience (contested guardianship and probate experience preferred but not required).
• Strong writing, research, and oral advocacy skills.
• Ability to manage a high volume of clients and cases with strong organization and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and legal research tools.
• Excellent judgment, critical thinking, and problem-solving skills.
• Strong interpersonal skills and ability to work in a team-oriented environment.
• Ability to delegate and manage administrative staff effectively.

‍

Education & Licensing:

• Juris Doctor (JD) degree from an accredited law school.
• Licensed to practice law in Indiana (or ability to obtain reciprocity if licensed in another state).

‍

Why Join Us?

• Work in a mission-driven firm dedicated to making a difference for families.
• Gain hands-on litigation experience and mentorship.
• Competitive salary and benefits package.
• Opportunities for professional development and growth.

‍

How to Apply:
Please submit your resume, cover letter, two writing samples and references to Maria Page at mariapage@dillman-owen.com.

‍

We look forward to hearing from you!