Receptionist / Business Services Team Assistant

Position Summary

The Receptionist & Business Services Assistant serves as the first point of contact for clients while also supporting the firm’s administrative, financial, and office operations functions. This role ensures a welcoming client experience and assists with accounts receivable support and day-to-day office logistics.

Core Responsibilities

Client Experience & Front Desk

• Answer and direct incoming phone calls
• Greet and welcome clients and guests in a professional, warm manner
• Schedule client meetings and manage calendar coordination
• Process, scan, and electronically file legal documents
• File and organize client documents
• Process and distribute incoming mail

Business Services & Financial Support

• Assist with accounts receivable follow-up calls
• Process client payments accurately and securely
• Support A/R administrative tasks and payment tracking
• Maintain confidentiality of financial information

Office Operations & Administrative Support

• Assist with general administrative tasks as needed
• Support building operations and office organization
• Monitor and maintain office inventory and supplies

Education & Experience

Required:

• High school diploma or equivalent‍

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‍Preferred:

• Experience in a professional office environment
• Prior customer service or front desk experience
• Basic familiarity with billing systems or payment processing

Success in This Role Looks Like:

• Clients feel welcomed and cared for from the moment they call or walk in
• Payments are processed accurately and professionally
• A/R follow-up is consistent and respectful
• The office runs smoothly and is well-organized

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